Compare & contrast OSI & TCP/IP models

Compare & contrast TCP & UDP protocols

Impact of infrastructure components in a network

• Firewalls, Access points, Wireless controllers

Effects of cloud resources on network architecture

• Traffic path to internal and external cloud services
• Virtual services
• Basic virtual network infrastructure

Compare & contrast collapsed core and three-tier architecture

Compare & contrast network topologies

• Star, Mesh, Hybrid

Select the appropriate cabling type (Straight & Cross)

Apply troubleshooting methodologies to resolve problems

• Perform and document fault isolation
• Resolve or escalate
• Verify & monitor resolution

Configure, verify & troubleshoot IPv4 addressing & subnetting

Compare & contrast IPv4 address types

• Unicast, Broadcast, Multicast

Describe the need for private IPv4 addressing

Identify IPv6 addressing to use in LAN / WAN environment

Configure, verify & troubleshoot IPv6 addressing

Configure & verify IPv6 Stateless Address Auto Configuration

Compare & contrast IPv6 address types

Global unicast, Unique local, Link local, Multicast, Modified

EUI 64, Autoconfiguration, Anycast

Describe & verify switching concepts

• MAC learning & aging, Frame switching, Frame flooding, MAC address table

Interpret Ethernet frame format

Troubleshoot interface & cable issues (collisions, errors, duplex, speed)

Configure, verify, and troubleshoot VLANs (normal/extended range) spanning multiple switches

• Access ports (data & voice), Default VLAN

Configure, verify, and troubleshoot interswitch connectivity

• Trunk ports, Add & remove VLANs on a trunk
• DTP, VTP (v1&v2), and 802.1Q Native VLAN

Configure, verify, & troubleshoot STP protocols

• STP mode (PVST+ and RPVST+), STP root bridge selection

Configure, verify & troubleshoot STP related optional features

• PortFast, BPDU guard

Configure & verify Layer 2 protocols

• Cisco Discovery Protocol, LLDP

Configure, verify, & troubleshoot (Layer 2/Layer 3) EtherChannel

• Static, PAGP, LACP

Describe the benefits of switch stacking & chassis aggregation

Describe the routing concepts

• Packet handling along the path through a network
• Forwarding decision based on route lookup
• Frame rewrite

interpret the components of a routing table

• Prefix, Network mask, Next hop, Routing protocol code
• Administrative distance, Metric
• Gateway of last resort & Admin distance

Configure, verify,&troubleshoot inter-VLAN routing

• Router on a stick & SVI

Compare & contrast static routing & dynamic routing

Compare & contrast distance vector and link state routing protocols

Compare & contrast interior and exterior routing protocols

Configure, verify & troubleshoot IPv4 and IPv6 static routing

• default route, Network route, Host route, Floating static

Configure, verify & troubleshoot single area & multi-area

OPFv2 for IPv4 & IPv6 (excluding authentication, filtering)

annual summarization, redistribution, stub, virtual-link, and LSAs

Configure,verify&troubleshoot EIGRP for IPv4 & IPv6(excluding authentication,
filtering, manual summarization,redistribution, stub)

Configure, verify, and troubleshoot RIPv2 for IPv4

(excluding authentication, filtering, manual summarization, redistribution)

Troubleshoot basic Layer 3 end-to-end connectivity issues

Configure & verify PPP and MLPPP on WAN interfaces using local authentication

Configure, verify, & troubleshoot PPPoE client-side interfaces using local authentication

Configure, verify, & troubleshoot GRE tunnel connectivity

Describe WAN topology options

• Point-to-point, Hub and spoke, Full mesh, Single vs dual homed

Describe WAN access connectivity options

• MPLS, Metro Ethernet, Broadband PPPoE, Internet VPN (DMVPN, site-to-site VPN, client VPN)

Configure and verify single-homed branch connectivity using eBGP IPv4
(limited to peering and route advertisement using Network command only)

Describe basic QoS concepts

• Marking, Device trust, Prioritization, (Voice, Video & Data)
• Shaping, Policing, Congestion management

Describe DNS lookup operation

Troubleshoot client connectivity issues involving

Configure and verify DHCP on a router (excluding static reservations)

• Server, Relay, Client, TFTP, DNS, & gateway options

Troubleshoot client- and router-based DHCP connectivity issues

Configure, verify, and troubleshoot basic HSRP

• Priority, Pre-emption, Version

Describe common access layer threat mitigation techniques

• Using CDP or LLDP for device discovery
• Licensing, Logging, Time zone & Loopback

Configure and verify single-homed branch connectivity using Configure and verify initial device configuration

Perform device maintenance

Introduction to Controllers (Cisco DNA Center and WLC)

Compare Cisco Wireless Architectures and AP modes

Describe physical infrastructure connections of WLAN components (AP, WLC, access/trunk ports, and LAG)

Describe AP and WLC management access connections (Telnet, SSH, HTTP, HTTPS, console, and TACACS+/RADIUS)

Configure the components of a wireless LAN access for client connectivity using GUI only

Such as WLAN creation, security settings, QoS profiles, and advanced WLAN settings

Describe wireless security protocols (WPA, WPA2, and WPA3)

Configure WLAN using WPA2 PSK using the GUI

What is Network management automation

Past-To-Current Methods of Network Management

Introduction to Network Management Automation

What Can Be Automated?

Goals of Automation

Network Management Automation Protocols and their Impact

Virtualization Components

Hypervisor

Virtualization guest

Virtual appliance

Virtual Switch

Shared storage

Virtual Storage